Legal notice

Warranty and Legal Guarantee

Nothing in this policy limits mandatory legal guarantees or consumer rights that apply to defective goods. Warranty rights vary depending on the customer’s country or region and the type of product purchased.

MAMASUMA does not currently offer a separate commercial warranty unless a specific product page states otherwise. Supplier or manufacturer warranties may apply to certain products where provided by the supplier or manufacturer.

If a product becomes defective, contact us at online@mamasuma.xyz. We may request photos, videos, serial numbers, packaging information, usage details or other evidence needed to assess the issue with our supplier, logistics partner or manufacturer.

Where a defect is confirmed and covered by applicable rights, the available remedy may include repair, replacement, supplier warranty claim, partial refund or full refund, depending on the product, defect, timing and applicable law.